Last Updated: January 13, 2026
Welcome to THESLA CLOUD, operated by Thesla Cloud Services ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and the Company regarding your use of our website (theslacloud.com) and services.
By accessing our website, registering for an account, or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Refund Policy. If you do not agree to these Terms, you must not use our services.
These Terms apply to all users, including visitors, registered users, and paying clients. Additional terms may apply to specific services, which will be presented to you at the time of purchase.
Our social media management services include:
Our web design and development services include:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will make reasonable efforts to notify clients of significant changes that may affect their service.
To access certain services, you must create an account by providing:
You are responsible for:
You may not:
You must be at least 18 years old to use our services. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.
All prices are listed on our Pricing page and are subject to change. We will notify you of any price changes before they take effect. Continued use of services after a price change constitutes acceptance of the new pricing.
Prices do not include applicable taxes (VAT, GST, sales tax, etc.). You are responsible for all taxes associated with your purchase, except for taxes based on our net income.
All prices are listed in USD unless otherwise specified. International payments may be subject to currency conversion fees charged by your financial institution.
Refund requests are governed by our Refund Policy. Please review the Refund Policy for detailed information on eligibility and procedures.
All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and code, is the property of Thesla Cloud Services or our licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose. This license does not include the right to:
You retain ownership of all content you provide to us (text, images, logos, brand materials, etc.). By providing content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display the content solely for the purpose of providing our services to you.
For web development projects:
For social media management services, content created for your social media accounts becomes your property upon payment. However, we retain the right to use anonymized performance data for analytics and service improvement.
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
When using our social media management services, you must comply with the terms of service and community guidelines of all applicable social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
You are responsible for ensuring that all content you provide or approve:
You agree to:
We strive to maintain 99.9% uptime for our services, excluding scheduled maintenance. However, we do not guarantee uninterrupted access and are not liable for any downtime.
We will make reasonable efforts to meet agreed-upon deadlines. However, timelines are estimates and may be affected by factors including client delays in providing feedback or materials, scope changes, and unforeseen technical issues.
All work will be performed in a professional manner consistent with industry standards. We will make reasonable efforts to correct any defects or errors in our deliverables.
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship, including but not limited to business strategies, financial information, customer data, and technical specifications.
Confidentiality obligations do not apply to information that:
We will handle your data in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA where applicable.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, Thesla Cloud Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services.
Our total liability for any claims arising out of or related to these Terms or our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $500, whichever is greater.
Nothing in these Terms shall limit our liability for:
We are not responsible for the performance, availability, or content of third-party services, platforms, or websites that may be integrated with or linked from our services.
You may terminate your subscription or cancel services at any time by providing written notice. Termination is subject to our Refund Policy.
We may suspend or terminate your access to our services immediately if:
Upon termination:
You may request a copy of your data within 30 days of termination. After this period, we may permanently delete your data.
In the event of any dispute, claim, or controversy, the parties agree to first attempt to resolve the matter through good-faith negotiations. Contact us at contact@theslacloud.com to initiate this process.
If informal negotiations fail, the parties agree to participate in mediation before pursuing other legal remedies. The parties will share the costs of mediation equally.
Any disputes not resolved through mediation shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in a mutually agreed location or virtually.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Either party may seek injunctive relief in court for intellectual property infringement or other urgent matters requiring immediate action.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Thesla Cloud Services is registered, without regard to its conflict of law provisions.
Subject to the arbitration provisions above, you agree to submit to the exclusive jurisdiction of the courts in our registered jurisdiction for any legal proceedings.
If you are accessing our services from outside our jurisdiction, you are responsible for compliance with local laws and regulations.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Thesla Cloud Services regarding your use of our services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemics, natural disasters, or government actions.
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
If you have questions about these Terms and Conditions, please contact us:
Thesla Cloud Services
Email: contact@theslacloud.com
Website: theslacloud.com
Contact Form: Contact Us Page
We will respond to your inquiry within 2-3 business days.